VNC GoToMyPC PC Anywhere Apple
MSM And Other Remote Administration Tools*
The help you need is only an Instant Message away. Use your IM
service to locate an on line SSCS Support Tech and get the help you need right
away.
Secure
You control when and how your PC or Network is made
available. Our technicians only access your PC by your command.
Simple
All you have to do is show the Tech what you are
attempting to do. They are right there with you to help with a solution.
Convenient
Not like help services that have to send someone out
to your location; If your problem is a matter of training, technique,
system settings... or anything that you do not have a solution for and you are
able to send us an Instant Message... WE CAN HELP!
In most any scenario, Stone Soup CS will be able to
provide remote support where it relates to system or application trouble
resolution. Such would include interpretation of vendor and service provider
related issues. Remote support will be billed at $38.50 per hour in ½ hour
increments unless alternative pricing and billing have been discussed.
Service and support agreements are provided at both flat and incremental rates.
Please call or IM for details.
*Customer is
responsible for acquiring remote support platform. There are both
Subscription and Free Tools available. The type and terms of your support
agreement may be affected by the administration platform chosen.